Are you experienced in sport or fitness, either as a participant or working in the sector, perhaps as a coach? Are you inquisitive about some of the hidden ‘people skills’ that seemingly make some people particularly credible in their role?
In this free Open University course you will boost your ability to vary your communication approach according to the situation and the needs of the people involved. You will examine a range of communication practices which will help you to build rapport and to deal better with a range of situations, including written communication.
By the end of the course, learners should be able to:
- Recognise the importance of effective communication in the sector in benefitting sport and fitness participants' experiences.
- Evaluate your own communication skills.
- Demonstrate an awareness of being able to build and sustain working relationships.
- Use observational skills and new knowledge to interpret work interactions and relationships.
The course requires a total of 24 hours of study to complete.
